NHS 111 First
From 1 December 2020, the NHS is introducing a new system called NHS 111 First.
If you have an urgent, but not life-threatening health problem you can now contact NHS 111 First to find out if you need to go to A&E.
NHS 111 can book you an appointment at your local A&E or emergency department. This means you will have an allocated time to attend hospital and be treated, so you don’t have to wait a long time to be seen and can also help services avoid becoming overcrowded.
Your NHS 111 advisor or clinician could also make you a direct appointment with a GP, Pharmacist or Urgent Treatment Centre. They may also be able to give you the advice you need without using another service.