Ingleton Avenue Surgery
84 Ingleton Avenue, Welling, Kent, DA16 2JZ
Appointments: 020 8303 1655
CQC Rating 
FRIENDS AND FAMILY TEST ONLINE RESULTS
The NHS want you to have the best possible experience of care. The NHS Friends and Family Test is a way of gathering your feedback, so we can continually review our service.
It is based on one simple question:
"How likely are you to recommend our GP practice to friends and family if they needed similar care or treatment?"
Your feedback will help us learn more about what you think of your experience – what you like and what you think we could improve. Ultimately, you’re helping us to make changes that will ensure we can offer the best possible care.
FRIENDS & FAMILY TEST RESULTS
| Year-month | Extremely Likely | Likely | Neither Likely nor Unlikely | Unlikely | Extremely Unlikely | Don't Know |
|---|---|---|---|---|---|---|
| Jan 2024 | 0 | 0 | 0 | 0 | 0 | 0 |
| Feb 2024 | 0 | 0 | 0 | 0 | 0 | 0 |
| Mar 2024 | 0 | 0 | 0 | 0 | 0 | 0 |
| Apr 2024 | 0 | 0 | 0 | 0 | 0 | 0 |
| May 2024 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jun 2024 | 0 | 0 | 0 | 0 | 0 | 0 |
| Jul 2024 | 0 | 0 | 0 | 0 | 0 | 0 |
| Aug 2024 | 0 | 0 | 0 | 0 | 0 | 0 |
| Sep 2024 | 0 | 0 | 0 | 0 | 0 | 0 |
| Oct 2024 | 0 | 0 | 0 | 0 | 0 | 0 |
| Nov 2024 | 0 | 0 | 0 | 0 | 0 | 0 |
| Dec 2024 | 0 | 0 | 0 | 0 | 0 | 0 |
Patient feedback
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Such friendly receptionists - always helpful and nothing is ever too much trouble
Posted on: 27/12/2022
This is a wonderful surgery with supportive staff at all levels. Everyone anxious to help you and support you lead by the incredible Dr Gill. I have been a patient at this surgery since the days of Dr Coffey and Dr Mullally and that is a very long time! Dr Gill is a professional of course, but he empathises as well as diagnoses-ever mindful of the needs of whoever is before him.
Posted on: 01/08/2022
Was offered face to face same day appointment with Doctor. Receptionest very helpful, Dr was able to diagnose my problem & started treatment immediately.
Posted on: 25/01/2022
I can’t thank this surgery enough for it’s service over the 12yrs my family have been patients and most of all for its service during the pandemic. We have always been able to get appointments when needed or talk to someone on the same day. Thank you all very much.
Posted on: 20/09/2021
Surgery have been exemporary during covid when my family first registered. We have felt welcomed by all staff and are highly impressed with the care and service from doctors and nurses.
Posted on: 09/06/2021